Parts Advisor

Location: Meadowvale Toyota – Mississauga, ON
Employment Type: Full-Time
Salary: $45,000 annually + performance-based bonuses (KPI-driven)

Position Summary
Meadowvale Toyota is seeking a motivated and customer-focused Parts Advisor immediate vacancy in our parts department. The Parts Advisor is responsible for guiding customers through parts purchase, while delivering an exceptional customer experience.

Key Responsibilities

  • Assist customers in identifying and purchasing parts
  • Provide accurate price quotes and availability
  • Process parts orders (in-store, phone, online)
  • Manage inventory and stock levels
  • Receive, check, and shelve incoming shipments
  • Coordinate with service technicians for parts needs
  • Handle returns, exchanges, and warranty claims
  • Maintain organized parts department and records
  • Ensure excellent customer service and follow-up

Qualifications

  • Minimum Grade 12 diploma (post-secondary education is an asset)
  • Automotive knowledge or parts experience preferred
  • Strong communication, customer service, and problem-solving skills
  • Basic computer and math skills
  • Ability to work weekends as scheduled
  • PBS knowledge is an asset
  • Legally eligible to work in Canada

What We Offer

  • Competitive base salary plus performance bonuses
  • Ongoing training and development
  • Supportive team environment within Toyotoshi Group Canada
  • Safety shoe reimbursement after 3 months
  • Employee discounts on vehicle purchase, parts and labour
  • Comprehensive group benefits which include life and disability
  • Paid sick leave after 1 year of employment
  • Paid vacation time off and birthday time of after 1 year of employment

 

Meadowvale Toyota is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Meadowvale Toyota currently do not use AI in any part of our recruitment process. All submissions will be reviewed individually. Due to the high volume of applicants, only those selected for an interview will be contacted.

Why choose Toyotoshi Group?

Toyotoshi Group Canada operates 5 dealerships in Ontario and Quebec. Our Ontario stores, Dixie Toyota, Ideal Honda and Meadowvale Toyota have been proudly serving the community for over 30 years. We are a past winner of the Top 100 Great Places to Work in Canada awarded by the Great Place to Work Institute of Canada. It is our core values of Trust, Care and Grow that guide our people to create a great place to work.